Students' Grievance cell also known as Student Grievance Redressal Committee (SGRC). The Student Grievance Redressal Committee at JG University is dedicated to fostering a supportive and equitable educational atmosphere. Any student grievances are treated with utmost seriousness by the relevant authorities. The institution has established a comprehensive framework for addressing student complaints, ensuring an effective mechanism to resolve student concerns.
The procedure involves an afflicted student submitting an online complaint along with particular details.
In considering the grievances before it, the SGRC shall follow principles of natural justice.
The SGRC shall send its report with recommendations, if any, to the competent authority of the institution concerned and a copy thereof to the aggrieved student, preferably within a period of 15 working days from the date of receipt of the complaint.
Any student aggrieved by the decision of the Students’ Grievance Redressal Committee may prefer an appeal to the Ombudsperson, within a period of fifteen days from the date of receipt of such decision.